Business Terms and Conditions

Welcome to Dosimple Global Services ("Company," "we," "our," or "us"). These terms and conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree, you may not use our services.

Definitions

• Services: Refers to the products, digital content, or services we provide.
• User: Refers to any individual or entity that uses our services.
• Website: Refers to our official website located at dgsgroup.org, dosimpletv.com and other websites we operate.

Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using our services, you represent that you meet this requirement.

User Obligations

• Provide accurate and complete information when creating an account.
• Maintain the confidentiality of your account credentials.
• Use our services in compliance with applicable laws and regulations.
• Avoid engaging in activities that harm our services or other users.

Orders and Payments

• All orders are subject to acceptance and availability.
• Prices are displayed in Australian dollar (AUD) or otherwise stated and may include applicable taxes.
• Payments must be made through the methods specified on our website.
• We reserve the right to cancel orders in cases of error, fraud, or unavailability.
• We make effort to remit or deliver as quick as possible (Average 15-60 minutes) but can be between 6-24hrs depending on issues with partners/bank network.
• If network issues persist after 24hrs, customers will be duely informed and efforts will be made to quickly deliver.
• If you want delivery within Australia: add AUD20/kg or discuss options with seller
• If you want to pick up: no extra charges is needed. Seller will contact you with pick up address
• If item does not match description: You can request refund within 5 business days of receiving product.
• We process refund for only payments made to the account details provided on this platform.
• AUD 10 processing charge for refund applies.
• We will not be liable for payments made directly to seller.
• If you require refund: Do not ask bank for refund as it will delay the process. Kindly send us an email at admin@dgsgroup.org with photos of item showing mismatch with the description/photo on Dosimple market, our reviewers will assess and process refunds within 3-10 business days.

Returns and Refunds

Customers can only request refund for failed remittance after 1 week has passed from the date of deposit.

Please review our Return and Refund Policy at https://dgsgroup.org/john316/s1/sendv1/policy for detailed information.

Intellectual Property

All content, trademarks, and intellectual property on our website are owned by us or licensed to us. Users are prohibited from copying, reproducing, or distributing our content without prior written consent.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our maximum liability to you is limited to the amount you paid for our services.

Privacy Policy

Our collection and use of your data are governed by our Privacy Policy, available at https://dgsgroup.org/john316/s1/sendv1/policy

To download contracts: View Available Contracts.

Termination

We reserve the right to suspend or terminate your access to our services for any breach of these terms or any illegal activity.

Governing Law

These terms are governed by the laws of Australia. Any disputes shall be resolved exclusively in the courts of Australia.

Amendments

We may revise these terms from time to time. Changes will be posted on our website and will become effective immediately upon posting.

Contact Us

For questions or concerns, please contact us at:

• Dosimple Global Services
• 269 Sandy Bay Road, Sandy Bay, Tasmania
• Email: admin@dgsgroup.org
• Phone: 0412882911